Job Description
Job Title:  Business Relationship Manager
Posting Start Date:  14/10/2026
Job Description: 

Help shape the future of Education

 

We work to shape an education system that delivers equitable and excellent outcomes

 

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

 

About this role | Mō tēnei tūranga

 

Following establishment, Te Pou Kōrero | Digital and Data is looking for two exceptional relationship managers to join us as Business Relationship Managers. These roles are based in Wellington (preferred), with alternate locations considered.

 

Reporting to the Director, Business Management, you’ll be the bridge between the Ministry’s business groups and our digital and data teams. You’ll get to know what our leaders need, help shape and prioritise their demand for digital and data services, and make sure the services they receive deliver real value. This is a senior, high-influence role with no direct reports, where your relationships are your greatest tool.

 

In this role you will:

 

  • Build trusted relationships with Hautū | Deputy Secretaries and their leadership teams, acting as a strategic advisor on digital and data solutions
  • Be the main point of contact for business groups into Te Pou Kōrero
  • Work with business leaders to understand their needs, shape demand and support prioritisation and investment conversations
  • Translate business priorities into clear service requirements, product enhancements and changes to live services
  • Partner with Product Managers, platform teams, Practice Centres and delivery teams to scope, cost and prioritise work
  • Make sure services and service levels meet business expectations, using feedback and performance information to drive continuous improvement

 

 

Salary range: $141,146 - $171,196 per annum plus KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

 

For more details about the role, you can view the job description here.

 

About you | Mōhou ake

 

We’re looking for an exceptional relationship manager with experience working in digital and data environments. You’re equally at home partnering with technical teams and advising senior leaders, and you know how to bring the two together to get great outcomes. Experience in service delivery management would be a real advantage.

 

You will also offer:

 

  • Extensive experience in business relationship management, stakeholder engagement or advisory roles in large, complex organisations
  • Experience working in digital and data environments, with a strong understanding of how technology and data enable business outcomes
  • A proven track record of partnering with technical teams, including product management and delivery teams, and understanding how initiatives are scoped, costed and prioritised
  • The confidence and credibility to build trusted relationships with, and influence, senior leaders
  • Experience identifying and shaping demand, and supporting prioritisation and investment decisions
  • Service delivery management experience, or experience monitoring and improving service performance (highly desirable)
  • Excellent communication and negotiation skills, with the ability to clearly explain value, trade-offs and options
  • Sound knowledge of government and public sector processes
  • The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

 

You’ll have the opportunity to shape how the Ministry uses and leverages data, insights and digital services to achieve our outcomes.  You’ll work closely with senior leaders, data and digital leaders and technical experts to understand the needs of the business and deliver excellent outcomes.  We value collaboration, curiosity and continuous improvement, and we back our people to grow. You’ll work with leaders right across the Ministry and see first-hand how digital and data make a difference for ākonga and their whānau.

 

About our group and team | Mātau rōpū ake

 

Te Pou Kōrero | Digital and Data provides the digital, data and technology services that support the Ministry and the wider education sector. Within the group, the Business Management team leads planning, costing, performance and business relationships, making sure our digital and data services are aligned to the Ministry’s priorities and deliver real value.

 

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

 

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

 

For further information, please contact Stacey Richardson, Director, Business Management at Stacey.Richardson@education.govt.nz

 

Applications close: Midnight, Thursday 29 October 2026.

 

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.