Advisor, Online Content

Help shape the future of education

We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

About this role | Mō tēnei tūranga

• Wellington based
• Permanent

We’re looking for a detail-oriented and proactive Advisor to join our Content and Channels team.

As Advisor, Online Content, you’ll keep our websites and digital channels accurate, accessible and up to date. You’ll publish content, manage vacancy listings, and provide first-line customer service for the Education Gazette and its vacancy service. You’ll also help with e-newsletters and social content, and help maintain standards across our channels.

You’ll:

• publish, update and retire content in our content management systems, including Silverstripe and Drupal, following Ministry standards
• vet and publish vacancies, notices, and professional development listings within agreed service levels
• build and send e-newsletters
• prepare simple social posts from approved content
• respond to customer queries by phone and email, using clear, friendly communication, and escalate issues when needed
• complete basic accessibility and usability checks; fix common issues and escalate complex issues
• capture basic analytics and feedback to support improvement
• ensure compliance with Government Web Standards, accessibility requirements and copyright law
• support urgent updates during incidents or emergencies.

Salary range: $74,815 to $90,347 + 3% KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

For more details about the role, check out the Job Description.

About you | Mōhou ake

You’re organised, tech-savvy and comfortable juggling multiple tasks. You enjoy working with content and digital tools, and you’re committed to making information clear and accessible.

You bring experience in:

• hands-on web publishing in a large or complex organisation
• preparing content for websites and digital channels (including basic image handling)
• applying accessibility and usability standards
• providing friendly, solution-focused customer support by phone and email
• using web analytics tools to inform improvements.

You also have:

• strong attention to detail and organisational skills
• clear, plain-language writing and editing skills for web
• excellent communication skills and a friendly, professional manner
• the ability to work collaboratively and proactively
• a willingness to learn, take feedback and adapt quickly
• the ability and willingness to uphold the Public Service Standards of Integrity and Conduct.

About our group and team | Mātau rōpū ake

This role is in the Content and Channels team in Te Pou Rangatōpū | Corporate.

Content and Channels ensure the Ministry’s social media communities, Education Gazette publication, and corporate websites effectively meet the needs of the Ministry and our audiences. As the kaitiakitanga | guardians of these channels, we maintain their high quality by offering strategic, audience-focused advice and services.

Our team is close-knit, hardworking, and supportive. We take pride in what we do and enjoy collaborating to achieve our goals. By joining us, you’ll benefit from a positive work environment where your contributions are valued, and you’ll have the opportunity to make a significant impact on our online presence.

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

For further information, please contact Elizabeth Marenzi at elizabeth.marenzi@education.govt.nz

Applications close Midnight, Friday 31 October 2025.

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.