Senior Support Officer
Christchurch, NZ
Help shape the future of Education
We work to shape an education system that delivers equitable and excellent outcomes
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.
About this role | Mō tēnei tūranga
We are seeking a dedicated and organised professional to provide essential corporate services to our Ministry teams in our Christchurch office. You will be part of a valued team responsible for a variety of processes including but not limited to; managing our vehicle fleet, overseeing facilities and event co-ordination. You will be the first point of contact for email and phone enquiries and will manage incoming national and local calls. Responsibilities also include mail distribution, access card management, greeting visitors and managing the daily requirements of a busy office.
For more details about the role, you can view the Job Description.
Salary range: $60,879 - $72,999 per annum + 3% kiwi saver. The successful candidate will be appointed at a salary which reflects individual skills and experience.
About you | Mōhou ake
This position could interest you if you enjoy working with people, take pride in going that extra mile and thrive on working in a busy, collaborative team within a corporate office environment. You are also flexible with a desire to learn. As this role is part of the Business Support Team, it is necessary that you are a strong team player.
Whether you are a new graduate, a customer service superstar or an organisational wizard, we want you! Help us elevate service delivery and make an impact.
To be successful in this role, you will have the following professional skills we are looking for:
- Exceptional customer service skills coupled with a positive, can-do attitude
- Excellent time management and planning skills to enable you to respond to changing needs and priorities and ensuring deadlines are met
- A keen eye for detail and accuracy
- A warm and professional telephone manner
- Solid written and oral communication skills
- Proficiency in Microsoft Office Suite
- Proven ability to build and maintain effective relationships with internal and external stakeholders to support high-quality service delivery
- A proactive and forward thinker
- Previous administration or shared service experience is preferred
- Full clean class one drivers license
If you think that you can make a strong contribution to the success of this organisation, and you can demonstrate the required skills and attitude to work as part of our busy team, we encourage you to apply.
About our group and team | Mātau rōpū ake
At Te Tāhuhu o te Mātauranga, we provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga/learners and whānau/families.
The Business Support Team is part of Te Mahau | Te Tai Runga (South) a frontline group of staff who work with education providers, children and their families across the Canterbury / Chatham Islands region.
Reporting to the Support Manager, you will be providing support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital role in contributing to and achieving the Ministry’s overall goals.
Are you ready to make a difference? | Kua rite koe mō tēnei mahi?
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.
For further information, please contact Ange Cameron, Support Manager at Ange.Cameron@education.govt.nz.
Applications close Midnight – Sunday 2 November 2025
We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.
