Business Support Coordinator

Help shape the future of Education

We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

About this role | Mō tēnei tūranga

The Business Support Coordinator is a full-time, permanent role supporting the Manager Business Support in delivering services across the Canterbury region. This dynamic position requires strong leadership, problem-solving, and relationship-building skills, along with the ability to analyse systems and drive continuous improvement.

Key responsibilities include:

• Coordinating operational activities and resolving issues to support service delivery.
• Building effective relationships with internal teams and external partners.
• Leading and mentoring team members through training, coaching, and task management.
• Managing regional enquiries and ensuring excellent customer service.
• Supporting the implementation of practical solutions and frameworks for future needs.

Salary range: $65,000 - $78,000 per annum + 3% kiwi saver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

For more details about the role, you can view the job description here

About you | Mōhou ake

We’re looking for someone who brings a proactive, solutions-focused approach and thrives in a collaborative team environment. You will have a strong customer service ethic, excellent orgnisational skills, and the ability to lead and support others.

You will also offer:

• Experience supporting operations within a complex organisation.

• A proactive approach to reviewing business processes and identifying opportunities for automation and improvement.

• Proven ability to build strong relationships and partnerships to achieve shared outcomes.

• Demonstrated experience in coaching, mentoring, and task allocation within a team.

• High-level proficiency in Microsoft Office applications, including Teams and Excel
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Understanding and application of Te Tiriti o Waitangi principles.
• The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

We offer a supportive and inclusive environment that values initiative, continuous improvement, and strong relationships. As part of our team, you’ll have the opportunity to develop your leadership skills, contribute to meaningful work across the Canterbury region, and be part of a culture that encourages learning and innovation.>

About our group and team | Mātau rōpū ake

The Business Support Team support and enable the work of the Canterbury Learning Support and Education Teams to deliver effective services across the region. This includes working alongside others to develop and implement new initiatives and support continuous improvement. The team plays a vital role in contributing to and achieving the Ministry's overall goals.

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

Applications close Midnight – Sunday 21 September 2025

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.